Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use our service or contact us, we may collect:

• Contact Information: Name, email address, phone number, and zip code
• Project Details: Dumpster size preferences, project type, and service location
• Communication Data: Records of your interactions with us and service providers

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, links clicked, time spent on pages
• Cookies and Tracking: We use cookies and similar technologies (see Cookie Policy)

1.3 Call Recording

Phone calls between you and service providers may be recorded or monitored for quality assurance, training purposes, and to verify services provided. You will be notified at the beginning of any recorded call.

2. How We Use Your Information

We use the information we collect to:

• Connect you with local dumpster rental service providers
• Process and respond to your service requests
• Communicate with you about your requests and our services
• Improve our website and services
• Analyze usage patterns and optimize user experience
• Comply with legal obligations and protect our legal rights
• Detect and prevent fraud or abuse
• Send you marketing communications (with your consent)

3. Information Sharing and Disclosure

3.1 Service Providers

When you submit a request, we share your information with dumpster rental service providers in your area so they can contact you and provide quotes. These providers are independent businesses and have their own privacy policies.

3.2 Third-Party Service Providers

We may share information with trusted third parties who help us operate our website and business, including:

• Analytics providers (e.g., Google Analytics)
• Call tracking and recording services
• Marketing and advertising partners
• Web hosting and infrastructure providers

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

3.4 Business Transfers

If WasteSolution.net is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Deliver relevant advertisements
• Track the effectiveness of our marketing campaigns

4.1 Google Analytics

We use Google Analytics 4 (GA4) to collect information about how visitors use our website. Google Analytics uses cookies to collect information such as:

• Pages visited and time spent on each page
• Geographic location (city and country level)
• Device type, browser, and operating system
• Traffic source (how you found our website)
• User interactions (clicks, form submissions, phone calls)

This information is collected anonymously and helps us improve our website and services. Google Analytics may track your activity across different websites. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

For more information about how Google collects and processes data, please visit Google's Privacy Policy.

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Do Not Sell: California residents can opt-out of the "sale" of personal information

To exercise these rights, please contact us using the information provided below.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain contact and request information for up to 7 years.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights